Today, travellers on IndiGo in Kolkata and nearby areas woke up to a big mess. Many flights were delayed, moved, or cancelled. The quick change has left hundreds of people stuck at Netaji Subhas Chandra Bose International Airport. This has caused long lines, long wait times, and growing anger among travellers.
The airline has admitted to “operational challenges,” but hasn’t put out a full public statement yet.
Reports from the Beginning Suggest Problems with Staff and Technology
Initial sources at the airport say that a mix of technical problems and not having enough staff may have caused operations to suddenly slow down. Some planes allegedly had to be cleared for maintenance, which caused a chain reaction in other scheduled flights.
People who were on the plane posted on social media to complain about not getting enough information, delayed boarding calls, and changes to the gate at the last minute. A lot of morning flights on well-travelled lines like Delhi, Mumbai, Bengaluru, Hyderabad, and Guwahati are late.
What to Do If Your IndiGo Flight Is Impacted
If you’re going somewhere today, here are some important things to do based on what airlines usually do when there are problems and what has happened before:
Check the current status of your IndiGo flight online.
From your PNR, keep track of which flights have delays or have been cancelled.
For real-time information on your gate, use the IndiGo app.
Get to the airport early, especially if your flights are connected.
During operating problems, most airlines let you change your plans for free or get your money back, so ask for one of these options.
If you need to move quickly, keep an eye on other ways to get there.
Effects on Passengers
Long Lines, Missed Appointments, and Rescheduled Plans
Starting in the early morning, a lot of people went to the exit terminal at Kolkata airport. Many of the people who left reported delays of 2 to 3 hours. Some travellers missed meetings and connecting flights, and others were stuck on their way to places with no clear contact.
Families with kids or older people had a harder time because of the longer wait time. To help deal with the crowd, airport officials have brought in extra staff, but things are still tense.
News from Guwahati, Bagdogra, Ranchi, and other nearby airports. Also impacted
Reports say that problems are happening in places other than Kolkata, too.
It’s also been a domino effect of delays in eastern airports like Guwahati, Bagdogra, Ranchi, Patna, and Bhubaneswar because of problems with where planes are located.
People flying to or from these places should keep an eye on the news.
When will normal operations start up again?
No official schedule has been given, but sources within the airline say that operations may be able to get back to normal by late evening as long as no more technical issues come up. But people with foreign connections should be extra careful.
FAQs
1. Why are IndiGo planes late today?
Early updates show that there are issues with operations, delays in upkeep, and possibly not enough staff.
2. Is this problem only happening at Kolkata Airport?
No. Guwahati, Patna, and Ranchi are just a few of the airports in eastern India where delays are piling up.
3. How do I find out if my IndiGo flight is still happening?
You can track your flight on IndiGo’s official website or app by entering your PNR or route information.
4. Will IndiGo give returns or let people reschedule for free?
When there are problems with operations, airlines usually let people change their plans for free. Call customer service or look at the app to see what you can do.
5. Is it a good idea for me to get to the airport early?
Yes. For domestic trips, it’s best to get there at least 2.5 to 3 hours early because of the crowds and long lines.
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